Create Newsletter Not Responding

After installing and configuration, the e-Newsletter create and edit newsletter option is not responding. I am getting a blank page. Is there any settings nor permission setting i need to enable?

Please guide.

Thank you.

  • Jack Kitterhing

    Hi there @venky

    I hope you are well today.

    Sorry to hear of the issues your having, are you using an admin account? If so no permissions will need setting for that :slight_smile:

    Does the page complete loading and just display blank, or does it not complete loading?

    Can you check your error log in cPanel > logs > error log

    Or file manager > public_html > error log, this will be the root of your site, so if your site is in a folder called test, it'd be public_html > test > error log

    Thank you!

    Kind Regards

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