Creating Online Instructions For Bloggers

I’m under the impression that a lot of my bloggers will be complete novices and need instructions in the form of Step 1, Step 2, for setting up their blog … especially with the plugins I’m offering. I would like to add a help section inside the admin section of each blog, where the blogger can either see a list of FAQ’s, or submit a help ticket, or both, or even more.

Is there a plugin what I can use, and where am it do be?

If there ain’t, do anyone got an suggestions?