We are setting up a pro sites installation with Sub-Domains as the option of choice. I have created the wildcard “*” entry in my cpanel for the primary domain(under Advanced DNS Zone Editor) and have entered our domains IP.
We are also a host reseller, so we have also verified that our WHM shows a DNS wildcard entry as well.
We have been unable to get things working, so we also added a subdomain entry in cpanel for the wildcard. Our host stated that this should point to: /public_html , but things are still not working. We have tried creating test sites from the front end and from admin. No luck as of yet. Any assistance would be greatly appreciated. Thanks!