Custom Domain acting strange

Hello,

A user has a custom domain pointed at their sub domain on my wpmu.

When the custom domain url is entered into the browser it works except some of the images are missing. Before we added the custom domain they were fine.

Also, in my site admin panel, on the list of blogs, it shows the custom domain name where the sub domain used to be and does not have anything under custom domain.

It will let me go to edit that blog but will not let me into the backend. It send me to the main page of my wpmu. I went into edit and it no longer had me as a user on the site. So I added myself in again and it still won't let me in to the backend but shows me as a user in edit.

I am at dreamhost and they said to set it up so that the custom domain cloaks the subdomain. The custom domain started at Register.com

My wpmu is onlineaor.com and the custom domain is charlestonbuyersagent.com
The sub domain was askjoe.onlineaor.com

Thanks for all of your help!

  • LizaValero
    • Design Lord, Child of Thor

    I am using your domain mapping plugin
    Dreamhost had us change the DNS on the Register.com domain to the dreamhost one and then had me go in and set up cloaking for the Register.com domain, which is now showing up as one of my domains.

  • Andrew
    • Champion of Loops

    Hiya,

    I'm not really sure what you mean by "cloaking". Could you please explain what that does?

    In order for our domain mapping plugin to function correctly (well, *any* domain mapping plugin actually) you need to point the mapped domain at your WPMU site via an A record.

    Thanks,
    Andrew

  • LizaValero
    • Design Lord, Child of Thor

    I have attached a screen shot of the cloaking section at Dreamhost describing what it does.
    The outside domain does have the A record pointed at my wpmu site.
    Maybe I just need to start over, but now the subdomain for my wpmu is gone from my admin panel.
    I know the info is there because in myphp I can see it in the database.
    How can I restore askjoe.online.onlineaor.com?
    And then I can start the process again?
    Thank you for the help.

  • Andrew
    • Champion of Loops

    Hiya,

    I'm afraid that the "cloaking" feature will definitely not work. You need to have the mapped domain (charlestonbuyersagent.com) pointing at your WPMU directory. Your hosts support department should be able to assist you with this. If it helps, on cPanel accounts the "domain parking" feature can be used. That may help them tell you which feature to use in their control panel.

    Thanks,
    Andrew

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