I just lost all the custom field data for each custom post in our directory. This has happened twice now. I’m not sure what is causing it but it is a huge issue with your plugin and I need to know how to resolve it. As far as I can tell, the only changes I made to the site were:
1. Upgraded to WP 3.13
2. Ran wp-optimize on the data base.
If either one of these can cause a loss of data in your directory plugin then I need to know. If not, then there is a serious issue here and I am weary of continuing to use the plugin if the data will disappear at random.
The site is http://southwaterfrontbusinessassociation.org
You have been looking at this for me with regard to another plugin of your that does not work in Multi-site w/ Thesis.
Any ideas as to why the data would just disappear? Any way to back up the custom post data, including the custom fields? If not, this is a serious fault in your plugin. I’m a little irritated at this point. I invested in your company and expected to be able to use all of these wonderful plugins. Unfortunately, the few I have tried:
1. Market press
3. Mu Support
Have all had issues either with working properly or conflicts with Thesis, the leading pro theme on the market. You guys offer great support and I appreciate that, but it would be nice not to have to troubleshoot every plugin of yours I use. Any help would be greatly appreciated.