Custom Sidebars pro not appearing

Hi, if we activate the custom sidebar, it does not appear on the site anymore. This post, is in the "noticias" category, as you can see, it is correctly set up: http://prntscr.com/a4808e also, the sidebar is correctly setup: http://prntscr.com/a48261

We were able to figure out that when adding anything into the custom HTML in the sidebar's edit option (http://prntscr.com/a4848i) it stops working.

The code we entered was this:
Before Title
<span class=title_sidebar_custom></span >

After Title
<div class=“fusion-separator sep-single linearoja"></div>

Before Widget
<li id=%1$s class=widget_sidebar><div class=%2$s >

After Widget
</div>

Do you see any errors in the code that might make the sidebar stop working?

Thanks

  • Rupok

    Hi M.

    Hope you had a wonderful day.

    Hi, if we activate the custom sidebar, it does not appear on the site anymore.

    I tried to regenerate it on my test site, but custom sidebar is appearing perfectly on my site. So it's not a bug, rather it's your site specific issue.

    when adding anything into the custom HTML in the sidebar's edit option (http://prntscr.com/a4848i) it stops working

    I also added custom HTML in my sidebar's edit option, it's still working perfectly on my site.

    I could tell about the issue in your site better if I could have a look at your current configuration. I tried to login with Support Access but it's showing me the following error:

    Sorry, this is an invalid access token. You must ask the user to grant access.

    Can you please revoke and grant us permission once again so we can login and have a closer look at this?

    Have a nice day. Cheers!
    Rupok