customer shows up as a provider in Appointments+

HELP!! We are going live tomorrow!! (or at least we are suppose to be) and I just ended up with a HUGE issue. The last appointment booked with "no provider" selected, and it was hand entered...not through website, ended up putting the customer info under a a different user/providers profile under the Appointments+ part. (see attached: user's name is Wanda and she is the owner and main service provider) It put Kim's info under Wanda's profile and WILL NOT let me delete it.

IT ALSO now has removed/changed Wanda as a provider on my dropdown and put the clients name as a provider (see attachment) even though they arent even listed as a provider!!