CustomPress custom taxonomy retrieval issue


I'm using Visual Composer plugin to make dynamic pages where I retrieve custom posts, filtered by custom taxonomy > ex here on where I get products from custom taxonomy "cosmetiques" (from Woocommerce custom product category).

Unfortunately, when trying to do the same on another website (under construction) using custom taxonomy created with CustomPress, it does not work (see Visual Composer options and result "nothing found" I tried the same thing with another custom posts plugin (Easy Content Types) and it works..? What could be the different between the 2 plugins regarding the manipulation of taxonomies?

One clue: actually, working with CustomPress custom taxonomies and Visual Composer works in other situations > ex. when working with filters it can find and use CTax

Therefore I'm thinking that the custom taxonomy name "chambre" used in VC is not the right name? (here is my CTax options

Thank you very much for your help


  • aecnu
    • WP Unicorn

    Greetings Renega,

    Thank you for the question though I admit I have not a clue as to what you are referring to.

    You talk about other plugins and results thereof not connected with WPMU DEV and you also bring in Custom Press.

    It is clearly impossible for us to deal with everyone else's plugins and coding, therefore could you please clarify exactly what the issue is with the Custom Press plugin?

    Please advise.

    Cheers, Joe

  • Renega
    • Design Lord, Child of Thor

    Hi Joe,

    I thought my explanation was detailed enough.. have you checked every screenshots?

    The question is not about everyone else's plugins, the question is about CustomPress and how it deals with custom taxonomy name and retrieval (// queries I guess). I gave some oher examples to explain better the issue, that's all.

    It seems that custom taxonomy created by Custom Press is not recognized in some situations, that's the issue I'm pointing you guys at. And I'd like to verify with you that everything is OK with CustomPress and that I should check somewhere else..

    Can you confirm that CustomPress custom tax. should never have any specific problems or conflicts with WP and other functions ?

    Thank you


  • aecnu
    • WP Unicorn

    Greetings Renega,

    Thank you for your clarification and I would not be so bold to verify something that I did not code myself nor prove out in my production server environment - and I am not a coder.

    Therefore I will see if I can get the lead developer in here with his invaluable insight into this plugin for his advice/advise for us.

    Though this may take a bit longer then a normal ticket, I will try to get him in here asap.

    Cheers, Joe

  • Arnold
    • El Macho WP

    First your screencasts return a 404 error from screencast.

    Second, can't go to your site and look because it requires a login to see anything.

    My guess would be you may need to rebuild permalinks. Especially if you have two different plugins trying to control custom types. You can do that in the Permalinks settings. Just re-save them.

    It might be a namimg problem. The usual name would be the taxonomy name, firt entry in the left column. But if youhave rewrite on you cna change what it uses for the slug to the taxonomy archive.

  • aecnu
    • WP Unicorn

    Greetings Renega,

    We have not heard back from you as to the status of this issue.

    If you are still having an issue please let us know so that we may try to get you fixed up as soon as possible by choosing to check mark this ticket as unresolved below and posting any new errors or symptoms you are noticing.

    This action will also bring your ticket up front back in plain view again within the ticket system.

    Thank you for being a WPMU DEV Community Member!

    Cheers, Joe

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