CustomPress missing

After installing Directory I discovered that I needed to buy yet another plugin if I wanted to add custom fields. This was unacceptable so I requested a refund. “Tim” responded and said that “Directory ships with CustomPress included” but my download did not include it. In addition, when I attempted to download it from your site, I was prevented from doing so unless I paid for a membership upgrade.

I’d either like the copy of CustomPress as promised by Tim or a full refund please.

David Eckert