Dashboard plugin can't show Plugins page

I am trying to install some plugins, but I can't see plugins on my Dashboard plugin, Plugins page. It's only showing "No Plugins found" message. How can I solve this?

  • Kasia Swiderska

    Hello Mark,

    If you got the credentials to your site can you send us those, because right now support access is no longer working?

    Note: Don't leave your login details in this ticket.
    Instead, you can send us your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question and the template below:

    Subject: "Attn: Kasia Swiderska"
    - Site login URL
    - WordPress admin username
    - WordPress admin password
    - FTP credentials (host/username/password)
    - Folder path to site in question
    - Link back to this thread for reference
    - Any other relevant urls/info

    IMPORTANT: Please make sure you select "I have a different question" for your topic, so it doesn't go back to the forums - this and the subject line ensure that it gets assigned to me.

    Please confirm here that you send those credentials

    kind regards,
    Kasia

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