Dashboard saying free member not paid?

Yesterday all was fine and dandy, logged in today to my wp admin and the dashboard has decided I am not a paid up member :slight_frown: - which I am till December 2013.

If I go direct to WPMU dev my account is fine and all works ......

Any ideas?

  • aecnu
    • WP Unicorn

    Greetings nixinixi,

    Thank you for bringing this to our attention and sorry for the inconvenience for whatever reason this is happening.

    From here I can see that you are logged in as Elite which makes me wonder if it is possibly a browser caching issue or something along that line.

    Please clear your browser cache and you may want to look into something like CCleaner for cleaning up this type of stuff and more. It generally makes computers run better as well.

    If cleaning your caches etc. does not do the job for us, dig in further contacting the billing department to see if it is something going on back there using our contact form here:
    https://premium.wpmudev.org/contact/

    I would do it now but I do not have the authority or access to help concerning billing section.

    Thank you for being a WPMU DEV Community Member!

    Cheers, Joe

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