Dear, I am trying to change my profile picture but I can't.

I am trying to change my profile picture but I can't.
Normally I was linked to facebook but I don't want to use the fb picture anymore.
I would like to have a profile picture only for my wordpress site.
However, it seems not working.
I went on my extended profile (buddypress I assume) uploading a new picture, cropping it but then nothing happen.
I went on Gravatar, changed the picture there, but still nothing happen.
So I unlinked my profile from facebook but still I am not able to change it doing again the above step.
I use the OneAll Social Login plugin. Not sure if this is good to know.

Can you help me?
Support access is granted.


  • Paddy
    • The Bug Hunter

    Hi Kasia,
    Thanks for the hint.
    The email address was different indeed.
    However, I added the new email to my gratavar account, I added a new gravatar to my new email which is the same as my profile on but still the profile picture is not changing.
    Can you please have look if I am missing something else.
    I grant support access.
    Thank you so much.

  • Ash
    • WordPress Hacker

    Hello @Paddy

    I hope you are doing good.

    Please check now. I have disabled to show avatar from social profile for both social login plugin (wondering why you are using two social login plugin).

    Then I have uploaded a picture from buddypress profile picture and seems working fine.

    Hope it helps :slight_smile: Please feel free to ask more question if you have any.


  • Paddy
    • The Bug Hunter

    Hi Ash,

    Thanks for your answer.
    I use the OneAll Social Login for the login widget and LoginRadius for the social sharing...
    I don't know how to have that differently... let me know if you have any suggestion.

    Thanks for the profile pictures.

    I mark this as resolved.

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