Dear Support, I'd like to have your "upfront" system.

Dear Support,

I'd like to have your "upfront" system. I have found on your site, that the only way to get it is to become a member.
I have purchased a Quarter period. The payment was successful, but I have 2 problems:

1. The amount was USD 207 (On your site there is USD 103, because of 50% off.)

2. I have downloaded the WPMUDEV Dashboard, but I cannot find the upfront anywhere.

What did I do wrong?

Thank you, and Br,

Gabor Fejer

  • Predrag Dubajic

    Hey @Gabor,

    Hope you're doing well today and thanks for becoming a member of WPMU DEV :slight_smile:

    1. The amount was USD 207 (On your site there is USD 103, because of 50% off.)

    Would you please use our contact form: https://premium.wpmudev.org/contact/ to contact our account department.
    Select I have a billing question and post your message.
    They will help you there with this question.

    2. I have downloaded the WPMUDEV Dashboard, but I cannot find the upfront anywhere.

    Go to WPMU DEV > Manage and make sure that you are logged in with your account, or try clicking on Edit link next to API key to log in again and change your API key.
    You should be able to get the themes now by going to WPMU DEV > Themes panel.

    You can also go to themes page on our site https://premium.wpmudev.org/projects/category/themes/ and from there go to theme you wish to install, click on install button or download both Upfront theme and Child theme and install them via FTP directly by placing both of folders in your wp-content/themes/ folder.

    Let us know if it's working after that.

    Best regards,
    Predrag

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