USER SYNC failure to complete

Hi Guys,

Our site seems to time out when syncing the user database between sites (screenshot attached). I did manage to get a fair few users over but not all and now nothing more works. Additionally, cannot see debug mode any longer.

Interestingly, in creating an account for you to log in, the syncronisation worked like a charm and an account was created on automatically as promised however, the existing users in did not all come across and times out with every re-attempt.

lastly, i have mostly the same users on that exist on the sub domain (apart from new sales since the move to a sub store), if i make a sub site and sync, will it skip all existing users and only add the ones that do not exist there or should i overwrite everyone?

Look forward to your reply.

Eldon De Croos

General Manager

Pat Callinan Media