Trying to figure out why a site is still live after payment failed via stripe.
When sign up occurred on April 13th, was using PRO SITES VERSION 18.104.22.168
New sign ups are with a 14day free trial at level one.
She then upgraded her 14day trial the same day to the $29 a day plan.
However according to the stripe logs, no attempt to to bill was made on the 13th.
On the 27th, an attempt was made by stripe to bill the client, however the charge failed. Stripe then tried again on the 30th, may 5th, and again today may 12th, all failed.
However, the site is still active, and within the wordpress network admin, it says that pro-site features don't expire until may 27th. It also says that last payment date is April 27, 2016 (however no successful payment was made on this date)
3 days ago I upgraded to the latest pro-sites version, just wondering why pro-sites is not catching this failed payment(s) and not canceling the site.
Did I find another...bug.
Support access is open.