default Q&A /questions/ask not working, redirecting to /about


I have 'reset' permalinks by selecting another and saving, then reselecting post-name, however, i am still unable to get to :

It redirects to /about

Support access is ACTIVE until January 12, 2016 12:59 am

  • Adam Czajczyk

    Hello @Logan Ramirez

    I hope you're well today and thank you for your question!

    I checked your site and that redirect didn't happen when I was visiting the site as a logged-out user. Therefore, I checked site's settings and found out that the "Administrator" user was not granted permissions to use "Questions&Answers" page. An "Unauthorized Access Page" option is set to "About" page, hence redirect.

    I fixed that for "Administrator" user-role users but I think you may want to check permissions for all other user roles as well. To do this, please go to your dashboard's

    "Questions -> Settings" page

    and scroll down to the "Accessibility Settings" section.

    There's a drop-down list enlisting all existing user-roles. Go through these roles please and check appropriate capabilities (that you wish to grant to selected user role) and save settings. Take a look at the screenshot, it should help.

    Best regards,

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