Defender File Scan gets stuck at 59.37%

The Defender plugin file scan always stalls at 59.37%. Tried re-installing and de-activating plugins, but it just doesn't seem to be able to get passed 59%.

  • viobru
    • Recruit

    Hi April Priester!

    Hope you are doing great :slight_smile:

    I was checking this and I found out that another member reported a similar issue when running the Avada theme on the site (like in your case), and my teammate Konstantinos shared a fix for this in this post: Fix for Defender's scan caused by the Avada theme. Could you please give this a try to check if this fixes your issue too?

    BEFORE giving this a try, I would strongly recommend that you FIRST CREATE a COMPLETE and UPDATED BACKUP of the entire multisite, just in case.

    Please contact us again if you are still facing the issue after testing this, so we can continue assisting you with this if necessary.

    Have a nice day ahead!

    Kind regards,
    Violeta

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