[Defender] hacking of site

My site appears to be hacked, it redirects to different pages.

  • Nithin
    • Support Wizard

    Hi Lee,

    It seems like the shared WP login credentials are no longer working for us, seems like the password has been changed. So, wasn’t able to give a closer look at the dashboard side at the scan results.

    There isn’t any easy way to check codes manually via FTP, to double check whether everything is intact, you’ll have to make sure to replace a fresh copy of the infected files just to ensure there aren’t any more redirects remaining. For example, installing a fresh copy of the theme, or infected plugins instead of just removing the infected sections, or a particular file would be better to ensure everything is intact.

    If you still want us to double check the installation, please do point out what all files were infected, and where the redirects were removed so we could double check it.

    Please do make sure to enable support access so that we could give a closer look if needed.

    Kind Regards,

    Nithin

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