defender is saying site not on blacklist but it is showing up with malware warning

Hi,
Defender is labeling a site as not on black lists even though when I go to it, I'm getting the malware present warning in chrome. I have support mode turned on. The site is actually clean now as defender has cleaned it and i'm about to submit it to google for review. Why is defender labeling it as not on any blacklists?

site url: http://www.losangeles-skincare.com/

Support access is on.

  • Rupok

    Hi cornelius_butler,

    This is weird. I just checked if your site site blacklisted in google through different tools and none of them are telling that your site has report. But I can see the warning on Chrome and Firefox when I go to your site. For example. go to this page: https://www.whatismyip.com/blacklist-check/ , enter your domain and submit. All results are green, that means no report from these services. Please check the attached screenshot for reference.

    Same from other checking tools. So this is really confusing. Was your site somehow containing malware codes before and you cleaned it recently?

    Can you please follow this guide from Google and submit for a review? https://developers.google.com/webmasters/hacked/docs/request_review
    If your site is clean (what other report including Defender is saying), then the browser warning will go away after their review I believe.

    Please let us know how it goes. I'm really curious to see the result.

    Have a nice day. Cheers!
    Rupok

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