Defender locks out IP's without listing them to unban

Defender's lockout users' IP and not showing these IP is in the list to un-ban them; IP is blocked and no blocked IP are shown in the logs

Lockouts appear when 500 error shows up. Ajax log reports: Client denied by server configuration

  • James Morris

    Hello LSI

    I hope you are well today.

    I see you're currently running version 1.8 of Defender. Version 1.9 is out now which includes some improvements with regards to lockouts as well as resource usage. These improvements should resolve the issue you are having. Would you please update to the latest version and see if your issue persists. If it does, please ping us back here and we'll be more than happy to investigate this issue further for you.

    Best regards,

    James Morris

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