Defender - Mask Login Area

Hello:

Can you please help me with the "Mask Login Area" section of Defender? One of your tech support people told me that the reason why this section is not working is due to one of my other plugins. Well, I've cloned my production instance and created a dev instance and deactivated all of my other plugins, and it's still not working.

Can you please fix that part? I would like to have this part working without having to get another plugin.

  • James Morris

    Hello Shaun

    I hope you are well today.

    First, I see that you're currently running version 1.8 of Defender. The latest version is 1.9. This latest version includes a number of fixes and improvements. Would you please update versions and see if this resolves the issue for you. If it does not, please grant us access to your dev site where we can investigate this issue further for you.

    Please visit the Contact page and complete the form with the following information:

    https://premium.wpmudev.org/contact/#i-have-a-different-question

    Option: I have a different Question

    Subject: "Attn: James Morris"

    In the Message box, please provide the following:

    - link back to this thread for reference
    - any other relevant urls

    - Admin login:
    Admin username
    Admin password
    Login url

    - Hosting Control Panel Login
    Admin username
    Admin password
    Login url

    ~OR~

    - FTP credentials
    host
    username
    password
    (and port if required)

    Best regards,

    James Morris

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