Defender Scan Stuck at 0%

I'm attempting to run a file scan but it is stuck at 0%

  • Predrag Dubajic
    • Support

    Hi Robert,

    Hope you're doing well.

    I can see that scan is stuck on 0% but the strange thing is that there's nothing in console which would tell us what's going on or at least point us in right direction...

    Can you enable debug log in your wp-config.php file (located in root WP folder) by replacing define('WP_DEBUG', false); with this code:

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set( 'display_errors', 0 );

    Start the scan again and wait for couple of minutes, this should create debug.log file in your wp-content folder and hopefully that could tell us what is going on.
    Can you please save it as .txt file and attach it here so we can check it out.

    Best regards,
    Predrag

    • Robert
      • Flash Drive

      Hi Predrag, thanks for your recommendations and my apologies for not getting back to you sooner. I contacted my hosting provider and they cleared some cache files off the server which resolved all my problems.

      The plugin is working fine now.

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