Defender site scan does not appear to be scanning (or its incredibly slow)

HI

Defender site scan does not appear to be scanning (or its incredibly slow)

Could you take a look?

:slight_smile:

  • Adam Czajczyk
    • Support Gorilla

    Hello Studio3creative,

    I hope you're well today and thank you for your question!

    I checked your site and I can confirm the issue. Unfortunately Defender didn't provided me with any useful information except that 0 files out of over 2300 were scanned and that available memory wasn't exceeded.

    I noticed that you're using a LiteSpeed Cache plugin on your site which is a plugin utilizing LiteSpeed server's caching module, however since I don't have any server powered by LiteSpeed at hand currently, I'm not able to test it. I'd start however with disabling that cache temporarily and then checking if scan runs fine or not.

    Next step would be to perform a full plugin conflict test as described on a flowchart in this article:
    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    If this test indicates any conflict, I'll analyze it and consult Defender developer in order to find out how to fix it.

    Let me know about the result please.

    Best regards,
    Adam

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