[Defender] This page isn’t working 2018.mediventsglobal.com is currently unable to handle this r

This page isn’t working 2018.mediventsglobal.com is currently unable to handle this request.

HTTP ERROR 500

  • Predrag Dubajic
    • Support

    Hi MSAMike,

    I see that you selected this ticket for Defender plugin, does this mean that the issue only happens when Defender is active?

    500 error usually means that there’s a fatal error going on somewhere so we should check debug log to see if there’s more info in there on what’s causing it.

    Can you enable debug log in your wp-config.php file (located in root WP folder) by replacing define(‘WP_DEBUG’, false); with this code:

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);

    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);

    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set( 'log_errors', 1 );
    @ini_set( 'display_errors', 0 );

    Visit the page again so it shows 500 error and this should create debug.log file in your wp-content folder that could tell us what is going on.

    Can you please save it as .txt file and attach it here so we can check it out.

    Best regards,

    Predrag

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