Differences in content between loged in and loged out

Hi,

I see a strange behavior with one side of my multisides.
Changes in content will only be seen for loged in users."Startseite2"
If I check the updated side without login (in the normally internet user view), the content is not updated.

Same behavior with the google analytics code.
Loged in --> it is inserted
Loged out --> no Analytics code :slight_frown:
It is different !!

Multiside domain: http://hubermanfred.de/ Support Access is enabled
Error site: http://mmm.hubermanfred.de/
Is linked to: http://pinselpioniere.de/
You can do a test in Page(Seiten): "Startseite2"

What I did:
Empty all Cashes
Empty Cash in Browsers

I have no Idea how to find and fix the problems?

Best regards from Bavarya (Germany)
Manfred :slight_smile:

  • Tyler Postle
    • CGO

    Hey Manfred,

    Thanks for the detailed post. I can see when the subsite is not mapped that the google analytics code shows up for non-logged in users. However, I tested this on my site and it worked either way, whether the domain was mapped or not.

    So I'm thinking this must be a plugin with another plugin you have or your theme.

    Have you run a plugin/theme conflict test? Deactivate all your plugins except domain mapping and google analytics then clear all your caches and check if the google analytics code shows up on the mapped domain.

    If it still doesn't then temporarily swap to the default 2016 theme. This should help us narrow down the problem.

    I'd also recommend creating a ticket with Yoast as it may be an issue on their end. Not saying it definitely is, but if it does end up being one then you'll already have a ticket open with them :slight_smile:

    Look forward to hearing back!

    Cheers,
    Tyler

  • Manfred_Huber
    • Design Lord, Child of Thor

    Hi Tyler,
    now the Google Analytics Code shows up for non-logged in.
    Not here: http://pinselpioniere.de/angebot/
    Sometimes after houres or days this will occur :slight_frown:

    Same if I change a Page or a menue. Sometimes it will be updatet immediatly, sometimes after houres or days.
    It is so strange for me.
    I did a test on "startseite2" and it didn't work. See pic
    Sometimes if i change someting on the theme like coulurs, changes will occur after houres or days.

    For me it is not really clear how to run a plugin/theme conflict test.
    I have here a multiside.
    How is it possible to switch of the plugins only in the http://pinselpioniere.de/ side?

    Thanks from Bavaria
    Manfred

  • Nithin
    • Support Wizard

    Hi Manfred,

    This seems more like a cache issue, there are many factors that can cause this behavior.

    It could be from browser cache, server side cache or from a WordPress plugin.

    For server side cache, you can ask a support member for your webhost if any caching plugins are used, and request that they be turned off if needed. You may be able to turn this off via your webhost's configuration panel.

    To rule out any plugin issue, try deactivating all your plugins manually, if that resolves the issue, reactivate each one individually until you find the cause. Also, switching to a default theme should rule-out any theme-specific issue.

    If its okay for you then please grant support staff access so I can take a closer look. You can grant access from WPMU DEV > Support > Support Access > Grant Access or see this manual.

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Kind Regards,
    Nithin

  • Nithin
    • Support Wizard

    Hi Manfred,

    The issue seems more to do with W3 Total cache plugin. Emptying the caches, and network disabling and enabling the plugin made it work.

    One of the reason for such a behavior would be, how the settings are configured. If you have already configured to best fit your host environment then you can ignore the next step.

    Otherwise, please try this link. Once you save your settings, do ensure to empty all cache, located in Performance>>Dashboard of your plugin.

    If you still find issues even after all this, I would recommend you to report it to the W3 Total Cache support, as their current version seems to be broken for many.

    I hope this helps. :slight_smile:

    Kind Regards,
    Nithin

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