Difficulty with Navigation with CoursePress Pro

Hello, I installed the CoursePress Pro plugin, and am having issues with navigation. First of all, I don't want it to show on my site until I have the courses ready. So I tried getting rid of it, and unfortunately, it went from being beneath my logo, to being in the top navigation.

I can't seem to change this from within my WP dashboard. As you can see in this image, courses are not part of the navigation: http://screencast.com/t/4ZavZK3tJ1M

But as you can see in this image, they are showing up on my site: http://screencast.com/t/WtBD6NnAdG

To get rid of that, I resorted to uninstalling the plugin, and reinstalling it. Unfortunately, even when I reinstall it, it shows up where I don't want it. (I can't even get it to clear any changes that I've made to it, even though I've uninstalled and deleted the plugin multiple times.)

So a couple of questions I have are:

1. How do I reset the plugin to the original settings? I was hoping that deleting and reinstalling the plugin would help, but it didn't.
2. Since the course, etc. pages don't show up in the menu inside my dashboard, I have no idea how to temporarily hide them, and/or move them to a different place.

I usually don't have any problem with menus, but this really has me stumped, as it's not behaving like it normally does with pages that I create myself.

Thanks in advance for your help!

  • Vinod Dalvi

    Hi Rebecca,

    I hope you are well today and thank you for your question.

    If you go to CoursePress Pro -> Settings -> General, you can uncheck the "Display menu items" box in the "Theme Menu Items" section (see screenshot below), this will remove the menu items that coursepress added in to the navigation.

    Find more information about usage of this plugin on the following page.

    https://premium.wpmudev.org/project/coursepress-pro/#usage

    Please advise if you have more questions.

    Best Regards,
    Vinod Dalvi

  • Rebecca

    That's helpful, thank you. But is there a way to reset the settings to the original? I liked where they were originally (beneath my logo), and don't really know how they got to the top menu. In spite of uninstalling, deleting and reinstalling, the plugin still "remembers" being on the top navigation. I would like to go back to the original setting, and then "hide" the menu items as you showed me above until I'm ready to go live.

  • Rheinard

    Hi @Rebecca,

    The settings would be related to the theme you are using and the theme's navigation. So you might want to take a look at Appearance -> Menus -> Manage Locations and set your menu preferences here.

    The checkbox to add the menu items (as @Vinod Dalvi pointed out) attaches the CoursePress menu items to your primary menu. So make sure this is the one in the location under your logo.

    Alternatively, you can manually add the CoursePress menu items to any menu. See screenshot on how to get the menu items.

    Cheers,
    Rheinard

  • Rebecca

    Hi Rheinard,

    Thanks for your response. As I've stated previously, I already know how to work with menus, as I've done it multiple times, just never with this type of difficulty. I suppose the theme could be the issue, but the process has always been the same for me on multiple themes, and until installing WPMU DEV, never had an issue with menus.

    Unfortunately, each time I follow your instructions, the situation gets worse. Now the items are at both the top and bottom: http://screencast.com/t/SDWsskZO0H8

    I've asked a couple of times if I can reset, and start fresh, but no one has answered that. I've tried uninstalling/deleting all plugins and even WPMU DEV dashboard, and when I reinstall, all the same settings that I seriously want to get rid of are still there. Please tell me if there is a way to reset to the default settings.

    I don't even mind manually resetting everything to the default, if you can tell me what those default settings are.

  • Ash

    Hello @Rebecca

    I hope you are well today.

    Sorry to hear that you are having issues with the menus. Would you please grant support access from your Dashboard > WPMU DEV > Support > Support Access so that I can check?

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    And then, let me know which menu items you want to be in top and bottom menu respectively.

    You can reset yes, but there is nothing to reset. The menu for coursepress is totally different functionality and it should be easy to set a menu. Let me check the site first please.

    I will be happy to take a look :slight_smile:

    Cheers
    Ash

  • Rebecca

    Hi Ashok,

    Thanks for your offer of help. However, for the time being, I've just decided to delete this from my site.

    I would, however, like to know how to reset to the original settings in case I ever decide to reinstall it. I have to be able to function on my own, as I can't imagine having to ask for support to help every time I want to make a tiny change in what shows in my navigation.

    I also plan to experiment with some of the other plugins to see if they act in a similar manner, and if so will need to ask for a refund on my annual membership, as I don't have these problems with plugins I've purchased from other companies. If I decide that's needed, how soon do I need to do it after joining, and where do I go to do so?

  • Ash

    Hello @Rebecca

    I hope you are well today.

    Sorry to hear that :slight_frown:

    To reset the whole coursepress, you need to delete the saved options. Let me tag the developer @Rheinard if there is any easy workaround or code snippet.

    About the refund, please contact our billing department from here https://premium.wpmudev.org/contact/ and they will give you correct instruction about this.

    Cheers
    Ash