Display FAQ on Front-end and other questions

A few questions for Support System.

Is there a short code to display FAQ on front-end of website? I would like to display different short codes from specific categories in different places on the site.

2. Not sure what is causing the style problem, but you can check here, http://cityofhanahan.com/support/new-ticket/ the text box to type in your ticket content is writing in white. I'm sure it's some styling but not sure if it's overwriting from the plugin css.

Thanks in advance!