Displaying code snippets within the Support System plugin?

It doesn’t appear that I can display short code (versus execute short code) within the support system on my network. That is, if I try to display a short code in a response to someone seeking help about which short code to use, the short code is executed instead of displayed, even if I do this <code>[shortcode]</code> or this <pre>[shortcode]</pre> Is there a workaround for this?