DNS Server not found

When I create a new site, I get the message This site can’t be reached, DNS Server cannot be found. Please kindly look into this as I have provided access to support.

  • Adam Czajczyk

    Hello Swift Device,

    I hope you're having a nice day!

    I checked your site and it seem like there's no wildcard configured in DNS. This is a requirement for a sub-domain based WordPress Multisite.

    Can you tell me please whether you are using a dedicated IP for your site or is it a shared IP of your host?

    Do you have an access to the DNS configuration for the domain (most likely via a cPanel)?

    What's necessary here is in case of dedicated IP:

    - check if putting IP into the browser bar loads your site and if yes
    - add "*.yourdomain.com" A record to the DNS pointing to that IP

    If it's a shared IP or the IP address doesn't load your main site:

    - add a "CNAME" record to the DNS of your domain, pointing the "*.yourdomain.com" to the "yourdomain.com".

    Would you be able to handle this or do you need more assistance?

    Let me know please.

    Best regards,
    Adam

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