I've installed the Support System plugin and it seems to work really well. Thanks for that. But it's really ugly I think - it seems untouched by a designer's hand. I'm wondering if I did something wrong when I installed it - is it meant to look this ugly? Is that a general rule for your plugins - that you ship them with just barebones CSS and that the user needs to write proper CSS himself?
I think I will simply start writing CSS now, but I'd love to hear what your take on this is. Would be helpful for the future.