Domain Mapping

Hello:

I came to this site to be able to create my own multisite, but somehow I'm not able to do this at all. I'm a pretty technical guy and familiar with Wordpress so I can't understand why this is so hard for me. Can you please help?

I'm not able to allow users to create their own subdomain, user folder, or allow users to map their own URL on my site. I don't know what I am doing wrong.

  • Rupok

    Hi Shaun, hope you had a wonderful day.

    I came to this site to be able to create my own multisite, but somehow I'm not able to do this at all

    We have an ultimate tutorial guide for installing WordPress Multisite. Can you please check this in details? I hope, this will help you a lot: https://premium.wpmudev.org/blog/ultimate-guide-multisite/

    I'm not able to allow users to create their own subdomain, user folder, or allow users to map their own URL on my site

    For letting users create subdomain/subfolder subsite on your multisite, you have to keep your registration open. And then you can activate our Domain Mapping plugin to allow them mapping their own domains to those subsites. You will get full usage details of Domain Mapping here: https://premium.wpmudev.org/project/domain-mapping/#product-usage

    Please let us know if you still have any confusion. We will be glad to help.

    Have a nice day. Cheers!
    Rupok

  • Ash

    Hello Shaun

    It seems there are lots of issues with your site setup. The CDN doesn't work, it could be misconfiguration or wrong credentials. If you go to /wp-admin/network/admin.php?page=w3tc_cdn and test cloudfront distribution, you will find the error, please confirm that.

    About domain mapping, let us know which domain you want to map with which subsite and we will try.

    Have a good day!

    Cheers
    Ash

  • Ash

    Hello Shaun

    Does that CDN error prevent the Domain Mapping from working? I'm not sure how the two are related. And since I don't even use Cloudfront all of that can be disabled.

    I didn't mean that CDN error is related to Domain Mapping, roaming in your site, I found that issue so thought it's worth mentioning to you, that's just it.

    And if you can map http://www.kobrakinney.com to http://www.parsonscollective.com/kobrakinney then maybe I can copy what you've done to the rest of the sites I have.

    In http://www.parsonscollective.com/kobrakinney site, as a super admin I don't have any access to Tools > Domain mapping page. I have tried another subsite, and I had access.

    Now, the domain http://www.kobrakinney.com is pointed to IP of network site? I am getting a different IP 96.127.134.38 when I pinged. Please make sure you point the mapped domain to the network site using dedicated IP or nameserver.

    Let me simplify the procedure.

    For example, your main site is network.com
    You have two subsites:
    1. one.network.com
    2. two.network.com
    These two subsites you want to map with following domains repectively:
    1. one.com
    2. two.com

    So, if anyone enter one.com in the browser, it should show the site of one.network.com. Same for two.com

    So, there are two scenarios now. Either you own all the domains, or you don't. First I think you own all the domains.

    network.com site is hosted in a hosting whose nameservers are:
    ns1.networkhost.com
    ns2.networkhost.com

    So, you have entered these nameservers for network.com domain panel. You have to set same nameservers for one.com and two.com domains too.

    Then you will add one.com and two.com domains as add on domain in the same hosting of network.com, and make sure you point them to the network.com wordpress root folder. So that if any one enter one.com or two.com it shows network.com site.

    After that, you will add the domains in corresponding subsites using domain panel plugin, and the mapped domain will start working.

    Now, if you don't own the domains, then you will need a dedicated IP. I know you won't have access to the domain panel of your customers so that you can't set name servers in there. So, you will pass them you IP and they need to set a DNS record for their domain and point to that IP. Only then domain panel will work.

    Hope it helps :slight_smile: Please feel free to ask more question if you have any.

    Cheers
    Ash

  • Shaun

    Thank you for your help with this. I've waited for DNS propagation to resolve before responding.

    I'll make sure to disable the Cloudfront options so that they do not throw those errors anymore.

    In http://www.parsonscollective.com/kobrakinney site, as a super admin I don't have any access to Tools > Domain mapping page. I have tried another subsite, and I had access.

    I'm a little confused by the above statement since in my network I go to Settings> Domain Mapping. (xxx.com/wp-admin/network/settings.php?page=domainmapping_options&tab=mapped-domains) As a super admin (the user/pass I gave you) I'm able to see this page, but when I click on the "Mapped Domains" tab. The problem is that I do not see http://www.kobrakinney.com there.

    I've tried a variety of other sites that I'm trying to map, and none of them have the menu option of Tools> Domain Mapping so I'm very confused about where to go and what to do.

    After that, you will add the domains in corresponding subsites using domain panel plugin, and the mapped domain will start working.

    Are you saying I need another plugin that is designed specifically for domain mapping (other than the Domain Mapping plugin?

    I'm very confused since I don't see any changes that you made. I don't know what steps I'm supposed to take to do this on my own, and http://www.kobrakinney.com is still showing the original version of the site and not pointing over to http://www.parsonscollective.com/kobrakinney

    You are correct that with the domains I want to host on a multisite I would have full control over where I either own them or they belong to friends/clients and I manage the site for them. That being said all of the sites in question (including KobraKinney) they are already pointing to my nameservers.

  • Kasia Swiderska

    Hello Shaun,

    That being said all of the sites in question (including KobraKinney) they are already pointing to my nameservers.

    That is first step - please see that there are two more:

    Then you will add one.com and two.com domains as add on domain in the same hosting of network.com, and make sure you point them to the network.com wordpress root folder. So that if any one enter one.com or two.com it shows network.com site.

    After that, you will add the domains in corresponding subsites using domain panel plugin, and the mapped domain will start working.

    Are you saying I need another plugin that is designed specifically for domain mapping (other than the Domain Mapping plugin?

    I think Ash used wrong word there - there is no need of additional plugin, all work is done by Domain Mapping. You map domain in subsite admin Dashboard.

    As a super admin (the user/pass I gave you) I'm able to see this page, but when I click on the "Mapped Domains" tab. The problem is that I do not see http://www.kobrakinney.com there.

    That domain will be visible only after mapping. First you need to map it and then it will show on the list of mapped domains.

    You can map domain in subsite admin dashboard in Tools -> Domain Mapping. Url is /wp-admin/tools.php?page=domainmapping

    I wanted to check again your site, but I could not login with credentials you send - password was incorrect. Could you check that and send us updated credentials?

    kind regards,
    Kasia

  • Shaun

    For whatever reason, even though I'm logged in as the super admin I cannot see this page.

    "https://parsonscollective.com/wp-admin/tools.php?page=domainmapping"

    The website tells me that I do not sufficient permissions to access the page. Why would I not have sufficient permissions to do anything on my website when I'm logged in as the super admin?

    ============================================

    While I do appreciate the help you all are giving me you guys are not being very clear about what I need to do to map the domains. I can't ever tell if you are talking about doing a particular step inside the control panel of my website/web hosting or inside the admin section of WPMU or in the admin section of a single WP website that has been mapped to my domain.

    Then you will add one.com and two.com domains as add on domain in the same hosting of network.com, and make sure you point them to the network.com wordpress root folder.

    Are you telling me to go into the cPanel of my website http://www.parsonscollective.com and add http://www.kobrakinney.com as an add-on domain and point it directly to http://www.parsonscollective.com or do I point it to http://www.parsonscollective.com/kobrakinney?????

    So that if any one enter one.com or two.com it shows network.com site.
    After that, you will add the domains in corresponding subsites using domain panel plugin, and the mapped domain will start working.

    While I've entered information for KobraKinney in the Domain Mapping section of my WPMU network I want to make sure I've entered the correct information. Can you check that please, and tell me if I've entered incorrect data anywhere?

  • Ash

    Hello Shaun

    For whatever reason, even though I'm logged in as the super admin I cannot see this page.

    "https://parsonscollective.com/wp-admin/tools.php?page=domainmapping"

    Is https://parsonscollective.com your main domain? If so, then it won't work. You need to access the page from a subsite, not from the main site as you don't want to map the main site to any other domain.

    Are you telling me to go into the cPanel of my website http://www.parsonscollective.com and add http://www.kobrakinney.com as an add-on domain and point it directly to http://www.parsonscollective.com or do I point it to http://www.parsonscollective.com/kobrakinney?????

    Yes, the mapped domain should be added as addon domain or parked domain, but the subsite mapped domain (http://www.kobrakinney.com) must point to main domain (http://www.parsonscollective.com).

    In addition, if you have any subsite http://www.parsonscollective.com/kobrakinney and in your cpanel if you have any folder called kobrakinney in root, please rename the folder to something else.

    Hope it helps :slight_smile: Please feel free to ask more question if you have any.

    Cheers
    Ash

  • Andres Molina

    I'm in the exact same situation here. I consider myself a "technical" person, although I'm not a coder, I know enough PHP to make small corrections and modifications to code without breaking it. I've also used WordPress for many many years... BUT, I haven't been able to make the Domain Mapping work for the network I'm creating.

    I'm seeing other users having the same problem of not completely understanding the instructions provided by WPMDEV.

    This forum post has some detailed information about the way of mapping the domains, than the "Product-Usage" section available on the plug-in page. Perhaps it would be good to add some of the information included in this topic to that page...

    I tried some of what has been recommended here... However... I'm still unable to make things work with my network of sites.

    Here's my forum post requesting help to solve the problems... in case someone from the Team can provide me with assistance as well.

    https://premium.wpmudev.org/forums/topic/need-help-to-create-a-network-of-websites-using-many-domain-names

    Good luck with your network Shaun.

    Andrés Molina

  • Kasia Swiderska

    Hello Shaun,

    I'm afraid we do not provide phone call support - we do have live chats https://premium.wpmudev.org/live-support/ - "General WordPress and BuddyPress" will be appropriate for this topic but please bare in mind that Live Support is aimed at quick issues rather than complex ones, this enables us to deal with multiple members at the same time.

    Can you again enable support access so I could have a look on your settings?

    kind regards,
    Kasia

  • Tyler Postle

    Just to update from our live chat. What you'll need to do Shaun:

    1. Remove cPanels for all the domains you are wanting to map. Like we did with the chocolate domain. Then add them as an Add-on domain and make sure that it is pointed to just /public_html and not a subdomain.

    2. Re-check the health of each domain in the mapped domains page via:

    Network admin > Settings > Domain Mapping > Mapped domains tab

    click the "invalid" text so it re-checks the domain. It should return as "valid".

    3. Check the domains themselves to ensure the websites come up. If they don't then do a full plugin conflict check, follow the flow chart below:

    If none of the plugins/themes are conflicting and it's still not working then let us know and we'll troubleshoot further.

    Hope that helps!

    Cheers,
    Tyler

  • Nithin

    Hi Shaun,

    Sorry to know that you are still having issues with the plugin, could you please enable support access, so that we could give a closer look.

    You can grant access from WPMU DEV > Support > Support Access > Grant Access, or check this manual: http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Please let us know once you enable support access, so that we could help get this sorted. Have a nice day. :slight_smile:

    Kind Regards,
    Nithin

  • Tyler Postle

    Hey Shaun,

    but If I go to http://www.maindomain/subdomain I can see the proper subdomain.

    Yeah you mean the original subsite url from within your network right?

    Let's use your silho site as an example here. It is mapped to silho.com; however, it looks like silho.com is a completely separate site. Do you still have a separate cPanel for that? I don't see it in your add-on domains with your mainsite cPanel.

    You will need to make sure that your mapped domains don't have their own cPanel/virtual host setup for them, they need to be controlled by your mainsite.com cPanel otherwise all domain mapping is doing is just sending them to the separate installation.

    I can see socialitejetsetter is setup as an add-on domain in your main site cPanel, so that one should definitely be fine to map. I've just mapped it to the chocolate site just as an example, it looks like that site is in development so hope that's not an issue.

    You can easily remove the mapping whenever you like.

    So in short, what you did with the socialitejetsetter domain, you need to do with the rest of the ones that aren't working :slight_smile: make sure you add them to the "Add on Domains" in your main site cPanel.

    If you have any further questions on this just let us know.

    Cheers,
    Tyler

    PS. It looks like your "scheduled content" plugin is causing some issues with pages not loading properly. So if you find that the Network admin > Settings > Domain Mapping page is blank, then deactivate scheduled content and clear your cache, then it should be fine.

    I had to do that to access it but I've reactivated scheduled content just in-case you have anything scheduled.

  • Shaun

    What did you check to know that the scheduled content plugin was causing me problems? It would be great to be able to diagnose these problems on my own.

    =============

    I'm so confused since there is no way for me to map anymore domains to this app. (see attachment). Honestly, I don't remember how I got "dirty...." to work since I was just pushing buttons. I've read a lot of your pages and posts to this regard, but they just don't seem to be clear enough for me to understand (in 1, 2, 3 format) what I need to do to plain and simply map my own "child domains" to my "parent domain".

    1) I can't touch shaunparsons.com or silho.com just yet since I have files on those domains that I need to properly migrate. I cannot do so until I learn how to map these other domains.
    2) When I try to map socimo.com I see that I cannot even add to the mapped domain plugin. Please help?
    3) "Dirty..." keeps forwarding to parsonscollective.com instead of where I need it to go.... http://www.parsonscollective.com/dirty....
    4) Can you please give me step by step instructions on what I'm supposed to do to map a new domain to my parent site/domain?

  • Kasia Swiderska

    Hello Shaun,

    What did you check to know that the scheduled content plugin was causing me problems? It would be great to be able to diagnose these problems on my own.

    It is done be plugin conflict test, as illustrated in getting support manual (flowchart).
    http://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    2) When I try to map socimo.com I see that I cannot even add to the mapped domain plugin. Please help?

    It looks like this domain already has A record pointing to your server IP address and it is not configured in cPanel you gave us access (and your IP address is not pointing to your main site).

    Do you have separate panel for that domain? Was it purchased in the same place as your other domains?

    3) "Dirty..." keeps forwarding to parsonscollective.com instead of where I need it to go.... http://www.parsonscollective.com/dirty....

    There is no subsite for that domain. There is no dirty subsite on list of your sites in network, so that domain is not mapped to anything, so this is reason its pointing to main site.
    1) Create subsite
    2) In that subsite dashboard go to mapping domain and map that domain
    you already have it added as add-on so it should start working instantly.

    4) Can you please give me step by step instructions on what I'm supposed to do to map a new domain to my parent site/domain?

    You mean what to do to map domain to main site? That is not possible and Domain Mapping does not allow for that.
    If you want to change url of the main site (your network url) you need to Move it to new domain https://codex.wordpress.org/Moving_WordPress#Moving_WordPress_Multisite
    https://premium.wpmudev.org/blog/move-multisite-new-domain/
    - Domain Mapping is not plugin that help with that.

    kind regards,
    Kasia

    • Kasia Swiderska

      Hello Shaun,

      Now you're telling me that I cannot do that. You're saying this is not possible. So what is the point of having an account with WPMU? What benefits do you offer if not that?

      I think there was also confusion on my site - I thought you want to map your main site domain, not the subsite. That is why I wrote that is not possible with Domain Mapping - mapping domains is possible only for subsites. My confusion was from "parent site/domain" as I thought you meant main site.
      If you want to map domain to subsites then is of course possible - and I'm sorry for creating confusion.

      kind regards,
      Kasia

  • Shaun

    Thank you for the link to the Flowchart. I'll read that momentarily.

    Yes, socimo.com does have its own cPanel. I'll make sure to remove that before I try again, but in the meantime I'm trying to test this out with another domain. That domain is http://www.dirtysexychocolate.com

    I was trying to keep the word sex out of your public fourms, but I see there was some confusion with "www.parsonscollective.com/dirty..." equaling http://www.parsonscollective.com/dirtysexychocolate

    There is a subsite for dirtysexchoclate (not dirty...), and I have already added dirtysexychocolate.com to my parent domain in my cPanel.

    I hope I've cleared up any miscommunications with this response.
    Will someone please be able to help with a step-by-step set of instructions so that I can map my child websites (and matching domains) to my parent website (and matching domain) so I can create my own version of edublogs.org or wordpress.com

    Thank you,

    SP

  • Shaun

    Thank you for the link to the Flowchart. I'll read that momentarily.

    Yes, socimo.com does have its own cPanel. I'll make sure to remove that before I try again, but in the meantime I'm trying to test this out with another domain. That domain is http://www.dirtysexychocolate.com

    I was trying to keep the word sex out of your public fourms, but I see there was some confusion with "www.parsonscollective.com/dirty..." equaling http://www.parsonscollective.com/dirtysexychocolate

    There is a subsite for dirtysexchoclate (not dirty...), and I have already added dirtysexychocolate.com to my parent domain in my cPanel.

    I hope I've cleared up any miscommunications with this response.
    Will someone please be able to help with a step-by-step set of instructions so that I can map my child websites (and matching domains) to my parent website (and matching domain) so I can create my own version of edublogs.org or wordpress.com

    Thank you,

    SP

  • Tyler Postle

    Hey Shaun,

    What site is the one for dirtysexychocolate? I saw it there before, but it looks like the subsite is gone. I can see you've added the domain to cPanel add-on domains which is good. So we should be able to map it once you have a subsite to map it too.

    So once you have a subsite for it then go to:

    Tools > Domain Mapping on that subsite and add the domain. It should work. If it doesn't then post back here and I'll be able to have a look at the subsite and see why it's not working :slight_smile:

    Yes, socimo.com does have its own cPanel. I'll make sure to remove that before I try again

    Yes once you remove it's cPanel then you should be able to control it better within the multisite.

    I'm even more confused now. The whole point of getting a WPMU account doing all of this work was so that I could map domains and create my own version of edublogs.org or wordpress.com.

    Now you're telling me that I cannot do that. You're saying this is not possible. So what is the point of having an account with WPMU? What benefits do you offer if not that?

    You can definitely create an edublogs or wordpress.com style setup with domain mapping and our Pro Sites plugin :slight_smile: we actually use both of them on edublogs.

    As for this question you asked earlier:

    4) Can you please give me step by step instructions on what I'm supposed to do to map a new domain to my parent site/domain?

    Kasia was just saying that It's not possible to map the main site on your network. So your parent site. You can only map the subsites, but that sounds like it is what you are wanting to do anyway right? ie. parsonscollective.com is your parent site and that can't be mapped, but all other sites on your network can be.

    Hope that helps! Talk to you soon.

    Cheers,
    Tyler

  • Shaun

    It was there earlier, but I've added "dirtysexychocolate" back as a subsite.

    The problem is that every time I go to the Mapped Domains plugin there is no way for me to add the new subsite I just added. I don' t know what happened to the "Add New" button but all of a sudden it disappeared. Is there another way for me to move forward?

    I'm not sure, but I think this could be the problem. When I go to "Settings" I see two Domain Mapping plugins.
    1) /wp-admin/network/settings.php?page=domainmapping_options
    The first one listed shows my Mapped Domains but I cannot add new subsites as a mapped domain.

    2) /wp-admin/network/settings.php?page=dm_admin_page
    The second one shows this message...

    "Please edit your /......./public_html/wp-config.php and move the line define('SUNRISE', 'on':wink:; above the last require_once() in the file or make sure you updated sunrise.php

    Since the 'sunrise' line is 9th entry in my wp-config.php file (see attachment) I'm not sure why I'm being shown this error message. What else do I need to do to make this work?

    Thank you for your assistance.

  • Kasia Swiderska

    Hello Shaun,

    The problem is that every time I go to the Mapped Domains plugin there is no way for me to add the new subsite I just added. I don' t know what happened to the "Add New" button but all of a sudden it disappeared. Is there another way for me to move forward?

    Yes, because you cannot add new subsites in Domain Mapping. That can be done in Network -> All sites -> Add New

    Go there, add your new subsite. When its created go to that subsite Dashboard. There go to Domain Mapping (Tools -> Domain Mapping) and there add your domain you wanted to map.
    You already configured it in cPanel so it should work instantly.

    I'm not sure, but I think this could be the problem. When I go to "Settings" I see two Domain Mapping plugins.

    I think you have another Domain Mapping plugin installed (one from wordpress.org) - check in plugin list if you have twice Domain Mapping from different authors, delete one that is not from WPMU DEV.

    kind regards,
    Kasia

  • Shaun

    Thank you for your response. That definitely helped. I've followed your instructions and removed the extra plugin. I've also gone into the (Tools -> Domain Mapping) section and mapped the domains I'm trying to test out.

    The problem I have now is that dirtysexychocolate.com continues to direct to the main domain parsonscollective.com. And Domain Mapping plugin shows that the health status of the URL is invalid in both the Network and child site (Tools -> Domain Mapping) sections.

    How do I fix this so the websites show up?

  • Tyler Postle

    Hey Shaun,

    Socialitejetsetter looks to be working fine.

    Socimo.com is working now as well. You had it forced to http within Domain Mapping but you have it forced to https:// elsewhere, so it was causing a redirect. I just changed the setting in domain mapping to force none. You can do that by pressing the key icon beside the domain or re-mapping it:

    dirtysexychocolate.com doesn't look to be directed to the correct IP. It needs to have an A record of: 184.154.112.177

    When you try looking up it's IP address: http://ipinfo.info/html/ip_checker.php

    You can see that it doesn't find anything. Where do you have it hosted?

    silho.com and shaunparsons.com both are pointed to the wrong IP. If you check them at that link above you will see that it's close to your network IP but a little different. Change their A records to point to the correct IP and you should be good to go :slight_smile:

    Cheers,
    Tyler

  • Shaun

    I am very lost here. I'm being told to set opposing allocations at the same time. This is why I keep asking for an ordered list of directions for mapping domains. I would like to have a set of instructions that are very simple and plain. Is it possible for you guys to give me that? I would like to know how to set this up myself, but every time I ask for instructions I don't get a response.

    I'm very confused since you guys are telling me to do different things at the same time, and instead of telling me what I need to do to make this work you all just do it for me. While I'm grateful for that I still want to know how to do this myself. If a big portion of my business is mapping domains and managing websites for my clients, and I don't know how to complete these tasks (or troubleshoot this on my own) then I have no business.

    =========

    Socialitejsetter.com is not fine. I'm on a brand new device (no caching or stored cookies) and I'm getting an SSL error and redirect issue with this domain.

    Socimo.com
    I didn't have anything forced to go anywhere. I don't know what the settings are supposed to be so I wasn't able to change/set/reset/modify them. Anything that you see in my settings (in terms of Domain Mapping) is based on allocations your team made.

    Dirtysexychocolate.com
    I own and host all of the domains in question on the same server. I'm not sure I follow your concern about this domain. My concern is that it constantly redirects to parsonscollective.com when I visit it - even though your team mapped it for me. That is what I see when I visit the site.

    Silho.com and ShaunParsons.com
    I'm not touching those domains just yet. I want to get these other three fixed and get a full list of instructions on how to do this properly before I modify anymore of the domains I own.

    Thanks,

    SP

  • Tyler Postle

    Hey Shaun,

    I would like to have a set of instructions that are very simple and plain. Is it possible for you guys to give me that?

    While in most cases, domain mapping setup is quite simple, sometimes it can be more complex depending on your server/domain hosting setup. I will go over the regular steps below:

    1. Check if you have a dedicated IP. Which is looks like you already do. 184.154.112.177

    2. Add or edit the A record for the domain you want to map to go to that IP above.

    3. Add that domain to the subsite via:

    WP admin > Tools > Domain Mapping.

    It may take some time for that new A record entry to propagate. This can take up to 72 hours but is normally way faster, like in minutes. Then the domain should be good to go and show up as "valid".

    --------------------

    ^^That is the process in an ideal setup. Like I said though, some server setups require different changes to be made. Are your domains purchased from the same place as your web hosting is? So you manage them all together?

    In that case you may also need to add them as add-on domains into your cPanel, which I see you did with some of them and those appear to be working.

    Socialitejsetter.com is not fine. I'm on a brand new device (no caching or stored cookies) and I'm getting an SSL error and redirect issue with this domain.

    This is because you don't have an SSL cert for that domain setup on your server. So the browser is giving an insecure warning.

    You have it forced to https through domain mapping here:

    Click that key until it's just http:// then it will work fine. Or you will need to get an SSL cert for the socialitejetsetter domain; however, you will have to contact your host to see whether they support multiple certs on the same domain/IP. It is possible but definitely something you would need to ask a system admin/web host about in regards to the setup.

    Socimo.com
    I didn't have anything forced to go anywhere. I don't know what the settings are supposed to be so I wasn't able to change/set/reset/modify them. Anything that you see in my settings (in terms of Domain Mapping) is based on allocations your team made.

    It looks like you have an SSL cert setup for this domain, so it's likely being directed to https:// from the server level.

    That does answer the previous question though, looks like your host supports multiple SSL certs for the same IP.

    Dirtysexychocolate.com
    I own and host all of the domains in question on the same server. I'm not sure I follow your concern about this domain. My concern is that it constantly redirects to parsonscollective.com when I visit it - even though your team mapped it for me. That is what I see when I visit the site.

    This was my bad I think. I might have mapped it with a typo in the domain. I just corrected the domain in the tools > Domain Mapping of that subsite and it all looks to be fine now :slight_smile:

    Hope this helps. If you have any further questions on that then just let me know.

    Cheers,
    Tyler

  • Shaun

    Tyler:

    Thank you for your response and your help.

    Are your domains purchased from the same place as your web hosting is? So you manage them all together?

    No, I purchase my domains from Namecheap and GoDaddy.

    Thanks for clearing that up about socialitejetsetter.com

    And I can see dirtysexychocolate.com now so it's all good. Thank you.
    In regards to the SSL question about socialitejetsetter.com I've submitted a ticket to my web host to inquire about the necessary setup for this.

  • Tyler Postle

    Is creating an A record necessary or can the user just go to their hosting company and point their custom nameservers to mine?

    Yes alternatively, they can go to their domain host, wherever they bought it from, and point the nameservers to your web hosting. That way you can control the domain through your cPanel. That is when you would definitely need to add that domain as an "add-on domain" and point it to the root of your Multisite, like you have done with the ones you have.

    And I now that we've finished all of this I want to make sure that what I want to accomplish can actually happen with WPMU. Can you please take a look at the attached Word doc and let me know what's possible and what's not?

    I'll address each part of that according to the number beside the question in the doc.

    1 and 2. Yes to both. You could either create a subsite that you use as your BuddyPress community site or you could just use BuddyPress on your main site and have that your community site.

    3. So this is to have their own site and use your plugins/themes right? Yes, you can use Pro Sites for this. It supports free trials.

    4. Yes, Pro Sites will handle this as well.

    5a. Access to plugins, themes, other site functionalities is best handled by Pro Sites. Membership Pro 2 doesn't have options for restricting plugins, themes etc.

    Membership 2 Pro is more based around limiting content.

    5b. So they might already have a site somewhere else? do you want them to be able to just abandon that site and point their domain to you? That is possible, but migrating their existing site into your network would not be very easy and could cause issues.

    5c. again, the domain purchasing part is possible, but if they are moving a website into your network then that is not so simple.

    5d. This could be done with Membership Pro 2.

    5e. Yes, anyone who signs up on any site within your network will be part of the global user database, so they will have access to the community by default unless you hide it behind a membership plan, in which case they'll need the membership of course.

    5f. Yes this will be possible with both Pro Sites and Membership Pro.

    5g. Yes you could use our Appointments+ plugin for this: https://premium.wpmudev.org/project/appointments-plus/

    Hope that helps!

    Cheers,
    Tyler

  • Shaun

    Thank you. I completely forgot to ask if this process onboarding can be automated so I don't have to touch it. I'm particularly asking about the user:
    1) Creating an account (I know this can be done)
    2) Joining a BuddyPress community
    3) Upgrade to a paid account and receive themes and plugins
    4) Purchase and/or map domains to their subsite (if need be)

    If so do you have a set of instructions for me to follow that so I can set that up properly?

  • Tyler Postle

    Hey Shaun,

    1) Creating an account (I know this can be done)

    Yes, as you already mentioned.

    2) Joining a BuddyPress community

    Yes, as long as you have your BuddyPress Community on your network then this is possible. So whether you make it your primary site or it's own subsite, when you register to any site on the network it creates that person a global user that can technically go to any site within your network and remained logged in.

    There is this plugin here that can automatically give them a role on a subsite: https://wordpress.org/plugins/multisite-user-management/ (keep it mind it is over 2 years old now)

    or the Join My Multisite plugin: https://wordpress.org/plugins/join-my-multisite/

    That gives site admins the choice to join other sites or not so they can do that just from the click of a button.

    3) Upgrade to a paid account and receive themes and plugins

    Yes, this is default functionality from Pro Sites. You will see on the sign up and checkout page that users can select a level. Once they have a site they can upgrade that level from the Pro Sites checkout page.

    4) Purchase and/or map domains to their subsite (if need be)

    This can't be done during sign up; however, you can integrate Domain Mapping with eNom, which will let you sell domains through your WordPress dashboard and then they can map them right away from there.

    You will need to create an eNom reseller account too, after you select the above option it will give you some instructions and you will see what is needed.

    If you have further questions on setting up reselling through the dash then create a new support ticket: https://premium.wpmudev.org/forums/#question - this one is already getting quite long and that's a different topic :slight_smile: so will be easier to follow in a fresh ticket.

    Cheers,
    Tyler

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