Domain Mapping issue – "Domain unavailable to access"

I bought a domain 2 days ago, mapped the domain over 24 hours ago, added the domain to the Wpengine domains section, but the Domain mapping won’t work. See screenshot.

This is installed on multisite, right now, when I put in my custom domain, it goes to the main domain. So, I know the DNS is pointed correctly.

I made sure to give you guys access to the site’s back end in case you need to get in and look around.

  • David
    • WPMU DEV Initiate

    The IP should be correct. My domain is showing to the multi site main domain, but I keep getting the same error when I try to map the domain. I chatted wpengine and they said it is the plugin.

    Please help, I need to launch this site Friday

  • Luís
    • Support

    Hi David ,

    Hope you're doing well today!

    Can you please try change the "Verify domain's DNS settings" to "No" in network admin panel -> Settings -> Domain Mapping and then try map the domain again?

    Sometimes and depending the host, the verification can return as "false" when it's actually "positive" and it will avoid us to map the domain.

    Cheers, Luís

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