domain mapping issue with a name record on this subdomain install

Hi,

I used domain mapping here for a couple of sites on this multisite installed on a subdomain install on http://www.corriedmarketing.co.uk.

The root site is corriedmarketing.co.uk/marketingusuite and the subsites in quesiton are scottishslimmers and idealwindows.

The main issue I have to address is that we set up offers.idealwindowsandconservatories.co.uk with an aname record pointing to the corriedmarketing.co.uk ip address, then mapped it into http://www.corriedmarketing.co.uk/marketingsuite/idealwindows, so that http://offers.idealwindowsandconservatories.co.uk/marketingsuite works from there..

The issue is that if you type in offers.idealwindowsandconservatories.com it resolves to the main http://www.corriedmarketing.co.uk site.. because of the aname mapping

Is there any way to get this to not do that... the customer is not happy...

We had to do this domain mapping on the /marketingsuite multisite as the main corriedmarketing.co.uk site is not a WordPress site and the customer site was not WordPress either...

I have given you access so you can have a look.

We are using these as landing pages for advertising campaigns and only the /marketingsuite version of the customer domain is used in banner ad links but they are still not happy that the offers.idealwindowsandconservatories.com maps back to the agency site...

cheers,

Iain

  • Patrick
    • Support Monkey

    Hi there @imacg

    I hope you're well today!

    Mapping subdomain names to a WordPress install in a sub-folder of your main site is a tricky thing indeed.

    I believe the issue stems from using an A record to map
    offers.idealwindowsandconservatories.co.uk/marketingsuite
    to...
    http://www.corriedmarketing.co.uk/marketingsuite

    As the name you are mapping (i.e.: offers.ideal...) is itself a subdomain, you should be using a CNAME rather than an A record.

    Also, the www in the main domain may be tripping things up too.

    However, I am not the world's greatest authority on such mapping issues. :slight_smile: Perhaps my colleague @Jack Kitterhing could help out more here.

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