Domain mapping issues, redirecting back to main domain


I have an issues on my multisite subdomain installation. I have a new site (now 2 sites) and I cannot get a external subdomain to mapp to my multisite correctly, it keeps looping back to the

I have followed your instructions and setup the new domain in cPanel to point the domain A record to the servers dedicated IP.

I have added a wildcard * entry to the in cPanel.

I have added the domain to be mapped to Parked domains/Aliases with no redirection (have tried redirecting to

I have then mapped using your plugin on the site in question to map the new domain to the new sites subdomain. It even reports back as valid.

i have rebuilt the permalinks of both sites.

Think something has gone wrong and would like some help



P.s i am familiar with wordpress and have setup multisites before using Mercator and had no problem. I wanted to test out your plugins for future site development on my business site, using it as a testbed.

  • James Morris
    • WordPress Enthusiast

    Hello Piers

    I hope you are well today. Thank you for your questions.

    In order to help you better with your issue, would you please grant me access to your site?

    Please visit the Contact page and complete the form with the following information:

    Select "I have a different question" from the drop-down box.

    Subject: "Attn: James Morris"

    In the Message box, please provide the following:

    - Admin login:
    Admin username
    Admin password
    Login url

    Domain Registrar Login:
    Login url

    - FTP credentials
    (and port if required)

    - link back to this thread for reference
    - any other relevant urls

    Best regards,

    James Morris

  • Piers
    • Design Lord, Child of Thor

    Hi James, thanks for your reply.

    I have sent the email to you as requested with all the details.

    I tried disabling the multi-domains plugin, but that still does not work. Aren't those two plugins designed to work together?



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