Domain Mapping not working - trying to map

Hi,
I created a new site and updated my Zone File record (pointed to 50.62.109.188) to map my Domain. When trying to map rediteusers.com, it is coming up as "unavailable to access". The domain name is already propagated so I'm not sure what the problem is.

Please help!

  • Michael Bissett
    • Recruit

    Hey @ryancrist, thanks for reaching out to us. :slight_smile:

    I tried the URL you gave earlier, but it wasn't valid, did you mean "redtieusers.com"? Do you have the site address entered correctly in your settings?

    If so, could you send in the following:

    - Mark to my attention - ATTN: Michael Bissett
    - Include a link back to this thread
    - Include admin/network access
    - Include FTP
    - Include any relevant URLs for your site (like the domain you're trying to map here)

    On the contact form, select "I have a different question", this ensures it comes through and gets assigned to me.

    https://premium.wpmudev.org/contact/

    Thanks again! :slight_smile:

    Regards,
    Michael

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