Downloads from wpdownloadmanager don't show unless logged in as admin

I'm using wpdownloadmanagerPro to manage a lot of files (via shortcode) for members who are logged in and not (public users). The issue is that the files are visible when logged in as admin, but not any other user. When I access the site as a public user, I can't see them. When I access the site as a member, I still can't see them. Is there some way to allow all shortcoded content to display correctly?

I've given you access so you can see the pages. Try the first subnav item on main nav item furthest to the right and you'll see what I mean.

Would love to have a solution.