DropBox not returning to SnapShot after authentication

When I authenticate with Drop Box, Drop Box returns me to my Google Analytics Plugin settings instead of the Snapshot Plugin settings. When I return to the Destination option my Drop Box account has not been activated.

Please can you help?

Thank you

Marc Hawes

  • Paul
    • The Green Incsub

    @chairleg, When you first hit the Dropbox page where Dropbox asks you to allow WPMUDEV Snapshot access to your account check your browser address bar. As part of the long URL you should see parameter ‘oath_callback=…

    For example here is my own callback from my local test system.


    Note the value of the oauth_callback URL. It should be the Snapshot panel. If it is also on yours then my assumption is the other plugin is wrongly intercepting the oath reply from Dropbox.

    A quick solution is to disable the other plugin briefly. Do the authorization with Snapshot (you only need to do this once) then reactivate the other plugin.

  • Timothy
    • Chief Pigeon

    Hello, hope you’re well.

    Just following up on some threads here and noted that we’ve not heard from you in a while.

    If you’re still looking for some assistance on this thread then please by all means reopen it or create a fresh thread for any new questions.

    Take care.

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.