e-newsletter doesn't work

Hi there,

I go to write a newsletter and all I see is blank.

I don't have any plugins for TinyMCE and I've checked I have the latest version.

Also the send doesn't seem to work…

this is a network install. Can you please help!



  • Timothy
    • Chief Pigeon

    Hey there.

    Can you please try removing the files, downloading a fresh set, unpacking and uploading.

    If that doesn’t work then there could be some kind of conflict somewhere. To test this you would need to disable all plugins and revert to the default Twenty Eleven theme.

    Then test again, if it works you would activate each one, one at time until the issue happens again. This will let us know where the conflict lays.

    Let me know how you go.


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