E-Newsletter is not sending preview emails

I could really use some help setting up this eNews plugin.

It's showing successful test sends in the Outgoing Email Settings section but won't send a preview email.

I'm also having difficulties setting up the Bounce Settings, which may or may not be part of the issue.

It also doesn't show any sort of preview in the Customize area.

Appreciate the help!

  • Ivan
    • HummingBird

    Hey again Chrissy,

    Just visited your site, and created new Newsletter to send a test to me.

    The problem is I can't see any of the content in the editor.
    Are you able to see the content of the newsletter?

    This should be some plugin conflict, but I can't see any JavaScript errors, so you will need to roll a plugin/theme conflict test.
    You can refer to the flowchart on this page for how to do it.

    Thanks,
    Ivan

  • Tyler Postle
    • CGO

    Hey Chrissy,

    Hope you're doing well today! Thanks for checking that out and confirming the issue :slight_smile:

    Can you try this solution here: premium.wpmudev.org/forums/topic/i-have-a-problem-with-the-email-content-i-cant-edit-or#post-766902

    It should do the trick. If you need any further assistance just let us know.

    All the best,
    Tyler

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