E-newsletter not working

The e-newsletter plugin functionalities do not work anymore at our site haganum.nl after upgrading to the latest wordpress and plugin versions. We experience these issues:

– Sending newsletter: pushing Send newsletter now button opens ‘Sending’ page and shows message: The Newsletter was sent to 0 out of 1 members and stops loading. Newsletter was not sent.

– Buttons do not react in members screen: clicking edit button to edit a member: no reaction (console: Uncaught TypeError: jQuery(…:wink:.editMember is not a function at HTMLInputElement.onclick (admin.php?page=newsletters-members:959) onclick @ admin.php?page=newsletters-members:959.) Same for ‘Change groups’ button (console: ncaught TypeError: jQuery(…:wink:.changeGroups is not a function at HTMLInputElement.onclick (admin.php?page=newsletters-members:957) and Delete button (ncaught TypeError: jQuery(…:wink:.

– buttons stopped working: all other buttons do not work in edit member groups

– settings page is empty: only Save newsletter settings buttons is visible: rest of screen is emtpy.

Hopefully you will be able to reproduce and solve these issues?

Kind regards,

  • Adam Czajczyk
    • Support Gorilla

    Hello Leerpodium,

    I hope you’re well today and thank you for your question!

    Issues like this are usually caused by a conflict with other plugin and/or theme. It’s good to know that you identified the conflicting plugin and thank you for letting us know about it.

    It would be just great if you could also let us know about Toolset CRED developers response and/or solution they proposed as that could help other members of our community too.

    Have a great day!


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