e-Newsletter plugin changes my theme

Dear supports.

I’? Using e-Newsletter plugin VERSION 2.7.3.8.
When I create a new letter,then my wordpress theme will be change (forced).
I don't know why.
My wordpress version is 4.7.2 and when 4.7.1, This problem was not occurred.

please help me.

Thanks

  • Koji
    • Design Lord, Child of Thor

    Hi James Morris

    Thank You for your replay.
    A few minutes ago, I granted your access.

    But Now,this problem was solved and another is happen.
    Another problem is "Can't send newsletters".

    If you watch my eNewsletter->newsletters menu in my dashboard,
    then recent newsletter's "send to" fields are 3 or 0.
    At the first,I think "cron does not run".But cron is runnning right.
    May be, Sending newsletter program stops on the way.
    I don't know why.
    This problem have been occured in recent one week,

    Cloud you help?
    Best regards,
    Koji.

  • Luís
    • Support

    Hi Koji ,

    Hope you're doing well today!

    I checked your website and looking for the report of the latest newsletters, they were properly sent, I think:

    Are you still having issues?

    Note: Today, Feb 9th, was released a new update to e-Newsletter (version 2.7.3.9), so I will suggest you to update the plugin this new release.

    Cheers, Luís

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