Ecommerce market plugin

I installed it the ecommerce plugin, and when I try to configure the plugin I receive this error:

https://www.mmobiletech.com/wp-admin/admin.php?page=store-settings
Sorry, you are not allowed to access this page.

  • Adam Czajczyk
    • Support Gorilla

    Hello Javier,

    I hope you're well today and thank you for your question!

    Unfortunately, the link that you shared here is an "internal" link to the page in back-end of your site and there support access is not active so I can't check it.

    Most likely the issue would be related to some setting of other plugins on site or to the conflict with your current theme or some other plugin but that needs to be checked.

    To do this, please run a full conflict test by following the steps from this flowchart:
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    If that's a conflict indeed, it should let you identify it and we would take it from there. If not, it would at least exclude such conflict as a potential reason.

    Let me know about test results.

    Would you also enable the support access to the site so I could take a closer look? To do this, please go to the "WPMU DEV -> Support" page in your site's back-end and click on "Grant support access" button. If you don't have WPMU DEV Dashboard plugin installed on your site yet, you can grab it from here:
    https://premium.wpmudev.org/project/wpmu-dev-dashboard/

    Best regards,
    Adam

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