Email sending

Hi WPMUDEV

I have set up G suite / Gmail for my domain, following all of Googles instructions, as per below. I have also checked with my domain provider that everything is set up correctly. However, I am still encountering issues with sending from my site to Gmail accounts, not other account as Hotmail or similar. My domain provider tell me that it has to do with my hosting, which is with you guys. Can you help me here, please?

Regards,

Mikkel

___________________________

Google Cloud Support

3. sep. 2019 16.29 (for 8 dage siden)

til mig, mikkeltoftlund@hotmail.com

Hello Mikkel,

Thank you for your reply to my email and your cooperation in sending the information I had asked.

By looking at these three messages, I see all of them as delivered, so the issue doesn't seem to be a delivery issue, but finding the message in your Gmail account mikkeltoftlund@gmail.com. You can also see whether a message has been delivered to an internal/external recipient by using the Email Log Search Tool. This tool gives administrators the ability to sift through the delivery logs for their domains and evaluate the transit of email messages. For more information on how to use the Email Log search please refer to https://support.google.com/a/answer/2604578.

To locate these messages in your personal Gmail account, please check the following:

1. Check if the email was archived, deleted, or marked as spam

2. Check your filters

3. Check if your emails are being forwarded to another account

4. Check your settings if you read your Gmail emails with another email client

For details on the above recommendations, please read this Help Center article https://support.google.com/mail/answer/7015314. You can also enter this Gmail Search Operator in the Gmail Search bar "Rfc822msgid:CAOs1pdRZzpYtvLMDWd-_J–NNpbSqNna==KYEtJ7wQXW1fHNQ@mail.gmail.com", for information on how to search in Gmail, you can read this Help Center article https://support.google.com/mail/answer/7190.

I also realized your messages are not getting authenticated with SPF and DKIM, and one of the main reasons of spam classification is the lack of Email Identification, and Authentication, so please read these Help Center articles for more information about creating an SPF and DKIM record:

1. An SPF record lists the mail servers that are permitted to send email on behalf of your domain. Read this Help Center article for more information on setting up an SPF record https://support.google.com/a/answer/178723.

2.DKIM provides a method for validating a domain name identity that is associated with a message through digital signatures. In order to add a DKIM signature for your domain, we need to follow these steps:

a. Go to admin.google.com to generate a Domain Key.

b. Add the Key to your domain's TXT record.

c. Once your TXT record has propagated, go back to admin.google.com and turn on Email Signing.

Please, read this Help Center article for additional information on how to complete the steps mentioned above https://support.google.com/a/answer/174124.

DNS records are created at your domain host (unoeuro.com), and take into consideration that changes to DNS records may take up to 72 hours to be fully propagated. You can call your domain host for assistance with DNS records and asked their expected DNS propagation. Once your DNS records have been created, you can see whether a DNS record has propagated by using our toolbox https://toolbox.googleapps.com/apps/dig/#TXT/.

I really appreciate your time reading this email. This case will remain open for the next three business days. If you still need help with this case or have additional questions, please let me know how you’d like to be contacted and the best period of time to do so, just consider that it is faster to resolve this case over the phone. If this email answers your question, I'd appreciate a response confirming the resolution of this case.

Sincerely,

Emersson