Client is having problems getting email notifications sent to the administrator. Can you please let me know if there is some setting I should check? Here's their response:
The original problem was that emails were not being send to our membership volunteer. She was not getting notified when someone joined or renewed. To try to troubleshoot, I moved over everything to my email to see if I could get it to work.
The Additional Automated Messages Add-on is turned on. Under Automated Email Responses I've tried to turn on every message available. I have checked every Send Copy to Administrator box, sending to email@example.com. Nothing has showed up in my in box. The Junk and Trash folders are empty. It appears that none of the administrator emails are being sent. I suspect that the member emails are not going out either, however, additional testing would be required to verify this.