eNewsletter is making the dashboard go blank

After upgrading the WPMU dashboard plugin, I started getting errors in the site. I called my host for tech support and they reported a ton of errors in enewsletter. I deactivated enewsletter and all is restored to normal.

This error was repeated in my dev site as well.

Any site in the network that activates enewsletter has their back end go blank. Front end is fine, back end just a white screen.

Ideas?

  • Vinod Dalvi

    Hi @jetmac,

    Sorry to hear of the problem you are having.

    I have just tested on my WordPress multisite( 3.9.1 ) network and also sub site activating e-Newsletter plugin ( 2.7.0.1 ) but could not reproduce the issue you are having.

    Could you please show me the error messages that you are getting by copy pasting it here or sharing the screenshot of it so that i can troubleshoot the problem?

    You can just try on your development site deactivating all other plugins and using default WordPress theme like Twenty Thirteen as displayed in the flowchart on the following page to know which theme/ plugin is conflicting if any.

    https://premium.wpmudev.org/manuals/getting-support/

    Kind Regards,
    Vinod Dalvi