enewsletter permissions issue


See from bottom to top here https://www.screencast.com/t/mqPByTmq The top one is from SiteGround reps https://www.screencast.com/t/mqPByTmq

This is on the enewsletter plugin.

It was fine on Bluehost but the client moved to SiteGround recently and this issue started afterwards.

What do we need to have Siteground do to fix this?