First of all, thanks for your attention.
I'm trying to install a Multisite. First, I tried in one of our websites, which has a lot of content. I followed step by step. Everything ok, but the subdomains dashboard (any URL in the subdomain) was giving me 404 error.
I asked the Hosting people, and they told me about the Wildcard. (*) But they didn't explained anything, so I... get crazy, and I put a lot of versions... And Something horrible happened. The website wasn't available for hours... I had to erase all the *, and finally, the people in the hosting fixed it, but they don't want to tell me how...
OK. I should create a Multisite, so I started it again (I still have to downgrade what I did in the first case, and I don't know how) with another domain: somosibiza.com
IN this stallation, WP told me something about the DNS, something like, it could fail, so I entered in cPanel and created this DNS:
*.somosibiza.com. 600 IN A 220.127.116.11
It's a brand new WP, so it's safer to work on it.... but, the problem is the same.
I have read some solutions in different forums (including this one), and sometimes the * has to be put as a Subdomain... and sometimes it has to be put as a DNS. And I don't understand!
I can't have both of them at the same time. If I put it in a place, I should erase it from the other. I hope I'm explaining the situation...
I have tried, also, to add the subdomain in cPanel, after creating it in the WP Dashboard.
So I went to cPAnel and I created:
paradise.somosibiza.com /paradise.somosibiza.com not redirected
And the error 404 is still the same, but I created an entry in DNS:
paradise.somosibiza.com. 14400 IN A 18.104.22.168
(I don't know what does 14400 means, the system created it by itself. And at the same time, some other versions of this subdomain were automatically created. I suppose it is normal)
But, Subdomain Dashboards... shows 404 if I try to go to:
If I create te subdomain in the cPanel subdomain section, I can see I empty website if I type the homepage of that subdomain:
Index of /
Oops, and another detail: Sometimes the error 404 is "covered" by an access page to the cPanel. You see the cPanel access page, and with my hosting name and password you can enter, but just to see the 404 error in another font and color...
Could you help me, please? I can give you more info about what is happening.
Thanks!!! And... as Leia would said.... "Help me, you are my last hope!"