Error 500 after clicking Hummingbird

Recently changed from Siteground to GreenGeeks- so this might be part of the problem.
I am having a few problems.
1. When I went to hummingbird, then went to bulk mimification, I got a ERROR 500, website unable to handle this request. (I attributed this to putting a strain on my physical memory-I noticed my new provider GreenGeeks gives me less cpu than siteground, so...
2. From my wordpress dashboard, I attempted to go into hummingbird, but when I clicked on it, I got another error 500.
3. I searched your site but could not see a similar problem.

Please let me know what you think, and thank you ahead of time.

robert

  • Majid

    Hi robert
    I hope you are having a nice day.

    Can you please enable WordPress error logs so we can see what's exactly the error says, you can do so by changing this line of code in wp-config.php file from
    define('WP_DEBUG', false);

    to

    define('WP_DEBUG', true);
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    This will generate a log file inside wp-content directory called error.log when you visit HummingBird from dashboard.
    Once that done, make sure to attach that file here in a reply so we can take a look at it's content.

    Cheers,
    Majid

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.