Error Message: "Something wrong about submitted email"

Now that I finally got APP+ set up I am doing a TEST for the App+ Calendar and am getting an error message saying "something wrong with submitted email" which pops up when I try to submit info for an appointment and so I cannot submit a TEST appointment.

I tried a couple of different emails and got the same message! What does this mean? Is it that The email is not going through? or that it thinks that it is not a valid email?
HELP please...
thanks :slight_smile:
Susan

  • Michael
    • Site Builder, Child of Zeus

    I sometimes have clients reporting this problem, it's totally a bug in the plugin. The usual cause is autocomplete adding a space at the end of the email address.

    For some reason the plugin email address validation doesn't strip spaces and throws up this error instead, hopefully it gets fixed in a future revision...

  • Nithin
    • Support Wizard

    Hi Suzen,

    Hope you are doing good today. :slight_smile:

    Thank you for reporting this bug. I'm able to replicate it, when you add an extra space at the end of the email address.

    Until a new patch is submitted for this, current solution would be to make sure there are no extra spaces. A fix will be issued on this very soon.

    Kind Regards,
    Nithin

  • Nithin
    • Support Wizard

    Hi Susan,

    Hope you are doing good today. :slight_smile:

    Thank you all for confirming this bug, a new version of Appointments+ v1.7, has already been released, which includes a fix to this issue.

    If you are still facing problems with this issue, please let us know and we'll be happy to help.

    Thanks for your patience!

    Kind Regards,
    Nithin

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