Error preventing sites to load

I had to revert to Version because I get these fatal errors in the new version:

[11-May-2016 00:17:19 UTC] PHP Fatal error: Call to undefined function is_user_logged_in() in /plugins/pro-sites/pro-sites.php on line 1821
[11-May-2016 00:27:47 UTC] PHP Parse error: syntax error, unexpected end of file in /plugins/pro-sites/pro-sites.php on line 1406

  • Milan

    Hello twicealive

    Hope you are well today and thanks for asking us. :slight_smile:

    Could you please tell me which WordPress version you are using ? Do you mind if I take some direct access for your site and check this issue ? It mostly related to WordPress update. but I would like to be sure about that so,

    Would you be able to send in your FTP and wp-admin credentials so I could take a look?

    You can send the info through our private contact form:

    Select "I have a different question" for your topic - this and the subject line ensure that it gets assigned to me :slight_smile:

    Send in:

    Subject: "Attn: Milan Savaliya"
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Once we have this information then I can debug the issue further :slight_smile:

    Look forward to hearing back!

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